How can we help you?

NEOPAY is a leading digital payment enabler in the region, offering market-leading merchant acquiring along with wallets, Buy Now Pay Later and analytics services.

Sign up via neopay.ae or call 8004700 for assistance from a sales representative.

Visa, Mastercard, CUP, JCB, RuPay, Mercury, Diners, Apple Pay, Samsung Pay, Google Pay, UPI QR, Emirates Digital Wallet (klip), Alipay, WeChat Pay and nol.

Contact 8004700 to request paper rolls, which are delivered within 24-48 hours.

Call 8004700 or email contact@neopay.global for contact details.

Contact your Relationship Manager for assistance.

Check the battery (above 30%-35%), improve signal strength, restart the device, or call 8004700.

Restart the terminal, check the battery and paper roll insertion, or call 8004700.

Verify sufficient paper, manually settle, or contact 8004700.

Contact your Relationship Manager or email contact@neopay.global.

Void applies to same-day transactions before settlement; refund applies post-settlement.

Contact your Relationship Manager or email contact@neopay.global.

Contact your Relationship Manager or email contact@neopay.global.

Contact your Relationship Manager or email contact@neopay.global.

A consolidated report in PDF format and a transaction-wise report in Excel format are available daily; VAT and credit note invoices are available monthly.